Find the right fit.
The existing House of ERR store lists a 25-day return policy. Items being returned or exchanged must be unworn, undamaged and unstained, and in the same packaging.
The published policy allows five working days for inspection of returned goods before a refund or exchange can be authorised.
Arrange a return
Contact House of ERR before sending an item back to confirm the return address, process and applicable costs. Keep your order details available.
Based on the brand’s published returns policy, checked 1 October 2026. This summary does not limit applicable statutory rights.
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